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Privacy Policies

Introduction

Ekhojvalue Services Private Limited (hereinafter referred to as “our” or “we” or “us” or “Ekhojvalue”) is committed to protect Privacy of Users (hereinafter referred to as “You” or “Your”) accessing its website www.ekhojvalue.com (Website or Site or Portal or Platform or Webportal).

This Privacy Policy sets out our commitment to safeguard the Data and Information that is provided directly by Users or collected by us through User’s Use of the Website.

This Privacy Policy applies where we are acting as a Data Controller with respect to the Personal Data of our Website visitors and service Users; in other words, where we determine the purposes and means of the processing of that Personal Data. Hence, it governs our Data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your Personal Information.

This means, in particular that any Personal Data processing carried out by us will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, Data minimization, accuracy, integrity and confidentiality.

This Privacy Policy is a legally binding document between us and you. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I accept” tab or by use of the website or by other means) and will govern the relationship between you and us for your use of the Website.

This document is published and shall be constructed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under Information Technology Act,2000;that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive Personal Data or Information.

Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website. You hereby provide your unconditional consent or agreements to us as provided under section 43A and section 72A of information technology act, 2000.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information including sensitive information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

The Webportal is a B2B information exchange service, we would pass your details including contact related information onto other registered Businesses and Individuals Users who may be interested in doing Business with you or your Organization.

Please read this Privacy Policy carefully. Please contact us if you have any questions. Our contact details are available in the Website.

If you do not wish to provide Personal Information to us, then you do not have to do so, however it may affect your use of this Site or any Products and Services offered on it.

Personal Information includes:

Personally Identifiable Information (hereinafter referred to as PII): “Personally Identifiable Information” is information that is about, or can be related to, an Identifiable Individual or Organisation. It includes any information that can be linked to an already identified Individual/Organisation or used to directly or indirectly identify an Individual or Organisation. Personal Information does not include information that is anonymous, aggregated, or is no longer identifiable to a specific Person or Organisation.

Sensitive Personal Data or Information (hereinafter referred to as SPDI): “Sensitive Personal Data or Information” means Personal Information which is more sensitive in nature viz. financial information such as Bank account or credit card or debit card or other payment instrument details, Biometric details, passwords or authentication information for any of our products or services etc.

For the purposes of this Privacy Statement, sensitive personal data or information has been considered as a part of Personal Information.

This Privacy Statement describes the Personal Information which we may collect and our approach towards handling or dealing with the same. This Privacy Statement is designed to enable you understand:

  • Personal Information that we collect and methods of collection
  • Purposes of collection and usage of Personal Information
  • Disclosure, Sharing and Transfer of your Personal Information
  • Measures taken by us to protect your Personal Information & duration of Data storage
  • Usage of Cookies, Device Identifiers and other similar technologies
  • Ways by which you can access and update your Personal Information

This Privacy Statement is provided for your information and is not intended to limit or exclude your rights under laws and regulations applicable in India.

1. Collection of Personal Information

“Ekhojvalue” collects Personal Data Information including Sensitive Personal Data and Non-Personal Data from registered Users related to Business or Organisation. We will collect your Personal and Business Information when you register yourself with “Ekhojvalue” to access its services or at any other time when “Ekhojvalue” requests you to provide it the same for any specific purpose.

We will only use the information we collect about you lawfully and in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and other applicable laws of India.

The type of Information we collect may include:

  • Organisation name and profile;
  • Contact details including name, email address, address and telephone number;
  • Identification (such as PAN and GST);
  • An active social media account (such as Facebook, Google + or LinkedIn);
  • Information generated during Registering, Posting or Publishing Buying or Selling requirements , Payment and Statistical .
  • Business line or Interest or requirement of Products or Services for Selling and Buying ; Catalogues & images;
  • Bank account details or other payment or Financial Information only for using the Payment Gateway provided by third party service provider;
  • Date of Birth;
  • Demographic Information such as pin code;
  • Any other information requested on this Site or otherwise requested by us or provided by you

All such Data is collected when you voluntarily submit your information to this site for your Registration and Subsequent use of our Site or as a result of signing up for some Newsletter, sending us email, feedback or filling some customer survey on our site.

The information that you provide and submit on the site like your registration details or your requirements (Buy/Sell) or Bids for Products/Services is posted in a public area which are available to all Registered Users.

Your Collected Information is required for us to be able to ensure your key interests of Promoting your Organisation or Business to expand your network through our B2B platform. Thus, if we do not collect your ‘Collected Information’ or in case you do not share or do not permit us to collect your Information then we shall not able to work at all for the Promotion of your Organisation and Business. If you are a seller then the information collected from you are used by prospective buyers to submit bid or contact you for negotiating a business deal; similarly if you are a buyer, your collected information are used by prospective sellers of the Products and Services you are looking to submit bids or contact you for negotiating a business deal.

We therefore ask and encourage our users Sellers or Buyers to share their ‘collected information’ with their consent for their own personal and business interests. Hence, collection of your information is a pre-requisite for us to work for you.

Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Information. The purpose of this Webportal is to make you and your Organisation known all over the business world.

The User hereby explicitly consents to the collection, storage and use of the information stated above.

We may also collect Non-personal information on your use of our Site

  • As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
  • Your opinion and feedback:
  • We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.

If we receive your Personal Information from third parties, we will protect it as set out in this Privacy Policy.

2. Use of information

We use the information for purposes including:

  • to facilitate Your use of the Website www.ekhojvalue.com;
  • to provide our services to you ,analyze how our services are used and improve service offering to you;
  • to contact, communicate with you and send You important information regarding the Website, changes in Terms and Conditions, User agreements, and policies and/or other administrative information;
  • to verify your identity;
  • for internal record keeping;
  • to provide You with information about Products and Services available on the Website as per your preference;
  • to protect the integrity of the Website;
  • so other Business registered users (Buyer/Seller) or third party contacts you for Selling and Buying Products and Services;
  • to conduct Analytical studies on various aspects including User behaviour, User preferences etc.;
  • for Industry Analysis, Benchmarking, Data Analytics, Marketing, Promotion ,Market Research, Business Development, Surveys, and other Business Purposes;
  • to implement information security practices and determine any security breaches, computer contaminant or computer virus; aa) to investigate, prevent, or take action regarding illegal activities and suspected fraud, bb) to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by “Ekhojvalue”;
  • As a registered user you give full authority to “Ekhojvalue” to publish the Organisational and Personal details throughout its web portal, including but not limited to, business directory, trade leads, catalogs etc.;

At www.ekhojvalue.com, your payment information will be collected by 3rd party vendor in order to enable transactions to be completed by Ekhojvalue. Any financial information that you provide through the vendor Site is directly submitted to a payment server of the vendor’s site. Third party vendors process and maintain billing/payment processing information as per their policies and terms and conditions that may be reviewed on their sites. Third party vendors have in place up-to-date technology and internal procedures to guard your Payment Information against intruders, however there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or mis-use.

Ekhojvalue shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other mis-use of Payment Information, including credit card information.

3. Sharing and Disclosure of Information

We may share and disclose the information we collect in various ways, including the following:

  • The Personal Data will be shared to prospective Buyers and Sellers to promote user’s Business and facilitate communication between Buyers and Sellers for Buying or Selling of Product or Service in case of such requirement from prospective Buyers and Sellers. User hereby consents to such disclosure on the Website.
  • We may share your Personal Data to Vendors, Consultants and Other Third-Party Service Providers. We may share your Data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, Banks & Financial Institutions ,data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. . Personal information is shared only to the extent necessary for the third party to provide specific services or functions.
  • Data Protection Authorities, Courts, government authority, rule, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights. This may also include sharing your Sensitive Personal Data or Information (SPDI).To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your Personal Information to third parties as part of legal process. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • We reserve the right to transfer to the extent permissible by law our User databases, together with any personal information and non-personal information contained in those databases in case of change of control of our business or a sale or transfer of business assets,. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith.
  • You further agree that such disclosure, sharing and transfer of Your Personal Information shall not cause any wrongful loss to you or to any third party or any wrongful gain to us or to any third party.

4. Security

  • We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • The applications and infrastructure are regularly tested for security vulnerabilities to enhance security and protect against attacks. User can access our website by entering a password and email id Users shall protect their passwords with due care to prevent the risk unauthorized accesses. The service is automatically logged off after a predefined inactivity period for security reasons.
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information.
  • User’s Personal Information may be hosted with a third party data centre, and the servers may be located in jurisdictions outside India or within India. The User acknowledges that the data stored in data centres located outside India may be governed by the laws of the jurisdiction in which the data centre is located. The User specifically consents to the transfer of Personal Information to the data centres or servers operated by the third party service providers located in territories outside India or within India that may not have equivalent laws and regulations regarding protection of personal information. We cannot assure you that Personal Information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. However, No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

5. Data Retention

We take appropriate steps to ensure that we process and retain information about you based on the following logic:

  • at least the duration for which the information is used to provide you with a Service (e.g. your registration with us); or
  • as required under applicable law (e.g. tax law);
  • only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or, in anonymized form, for statistical purposes, subject to appropriate safeguards.

6. Cookies & Tracking Devices

  • • We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to verify your account and determine when you're logged in so we can make it easier for you to access the website. We use cookies to help us keep your account, data and the website safe and secure. We use cookies to provide you with the best experience possible. We use cookies to help us show ads and to make recommendations for businesses and other organisations to people who may be interested in the products, services or causes they promote. We use cookies to better understand how people use the website so that we can improve them.
  • • We may use other industry standard technologies like web beacons or pixels on this Site from time to time. Web beacons or clear.gifs are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the User who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

7. Links to other websites

Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.

8. Update of Personal Information

We strive to keep our records updated with your latest information. To this end, if you see any discrepancy in your Personal Information or if a part of your Personal Information changes, we request you to update the same at the earliest. You can review and change the information You have submitted at the stage of registration , except Email ID and Mobile Number. If You change any information, We may or may not keep track of Your old information.

9. Deletion of Personal Information

Users may request the deletion of Private Information. By requesting the deletion of Private Information, User may lose the ability to use the service. Ekhojvalue will accept your request if Relevant data are no longer necessary for the purpose of collection or processing, and we lack the legal basis to continue processing your Personal Data or You no longer use our Service or you have closed your account or we no longer provide services to you.

Not with standing the foregoing, to resolve disputes, enforce user agreements, and comply with technical requirements related to safe operation, we may still retain certain data for a reasonable time to the extent permitted by law.

We will not be able to respond to your request as required by laws and regulations, in the following situations:

  • Directly related to national security and national defense security;
  • Directly related to public safety, public health and major public interests;
  • Directly related to criminal investigation, prosecution, trial, judgment execution, etc.;
  • There is sufficient evidence proving your subjective malice or abuse of rights;
  • Responding to your request will result in serious damage to your legitimate rights and interests or that of bother individuals or organizations.
  • Involving business secrets;
  • Other circumstances specified by applicable laws.

10. Grievance Officer

In case of any grievance, questions or notice regarding use of your Information, please write at: ramaswamigs@ekhojvalue.com or Contact our Privacy Officer with all the relevant details of questions or notice or grievance. This is in compliance with Rule 5(9) of the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Or Information) Rules, 2011.

“Ekhojvalue” owns the copyright of this document. You cannot use it without our permission.

11. Severability

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.

12. Amendments

This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.

Please note that this policy may be changed and or updated at future dates so do check periodically.

Last Updated : 01/08/2020